- 소재 특성 상 털빠짐이나 철사가 보이는 부분이 있을 수 있으며, 이는 불량이 아닙니다.
- 철사 부식의 위험으로 세탁은 불가능 합니다.
- 간혹 본드자국의 딱딱한 부분이 만져질 수 있으며, 이는 불량이 아닙니다.
- 블랙컬러제품의 경우 간혹 이염이 발생할 수 있습니다.
- 색을 입힌 코는 마찰이 발생할 시 색상이 벗겨지니 마찰이나 기스에 유의해주시기 바랍니다.
CHECKUP
Shipping Information - International shipping fee may vary depending on regulations of foreign countries.
Shipping Period - Please take into consideration that some products may take additional time for delivery and processing.
- Important: Your order is shipped once your payment has been cleared.
- Average International shipping time is up to 7-15 days (Based on Korea business days).
Precautions of Return - Requesting cancellation is only available when your order is in preparing status.
- Change of mind exchange and Return is not available for international shipping items.
Exchange / Return policy for defective and wrongly shipped items - Please contact our Customer service center within 1~3 days after receiving your package and send us return tracking number in 7 business days.
- While making an inquiry to our Customer Service Center include the following information to hasten the process:
Please provide your name and order number
Missing Items - If any of your item(s) is missing in your parcel, please contact our CS team within 3 days from you receive the box. When contacting us, please send us the pictures described below.
(Picture of the box, Picture of all items you received, Order list, pictures of each barcode of the item)
- If confirmed of missing, we will send you the product right away, however, some products may go out-of-stock.
Return Address onemorebag 2F (2nd Floor), 6-1, Pirundae-ro, Jongno-gu, Seoul, Republic of Korea
Brand
