•washing tip - 금속 고리 분리후 인형만 중성세제를 사용해 30도씨 이하의 물에 단독으로 약하게 손세탁 권장 - 건조기, 고온수, 삶음기능, 표백제 사용 절대 금지 - 그늘진 곳에서 자연 건조
•Made in Korea
CHECKUP
Shipping Information - International shipping fee may vary depending on regulations of foreign countries.
Shipping Period - Please take into consideration that some products may take additional time for delivery and processing.
- Important: Your order is shipped once your payment has been cleared.
- Average International shipping time is up to 7-15 days (Based on Korea business days).
Precautions of Return - Requesting cancellation is only available when your order is in preparing status.
- Change of mind exchange and Return is not available for international shipping items.
Exchange / Return policy for defective and wrongly shipped items - Please contact our Customer service center within 1~3 days after receiving your package and send us return tracking number in 7 business days.
- While making an inquiry to our Customer Service Center include the following information to hasten the process:
Please provide your name and order number
Missing Items - If any of your item(s) is missing in your parcel, please contact our CS team within 3 days from you receive the box. When contacting us, please send us the pictures described below.
(Picture of the box, Picture of all items you received, Order list, pictures of each barcode of the item)
- If confirmed of missing, we will send you the product right away, however, some products may go out-of-stock.
Return Address onemorebag 2F (2nd Floor), 6-1, Pirundae-ro, Jongno-gu, Seoul, Republic of Korea