간혹 톡의 수평이 안맞는 경우는 공정상 불가피하게 생기는 현상으로 불량이 아닌 점 양해 부탁드립니다.
사용하시는 데에는 문제가 없으나 이부분에 예민하신 분들은 신중한 구매 부탁드립니다.
간혹 케이스가 잘 늘어나는 젤리 소재이거나
실리콘 케이스의 경우 접착이 잘 되지 않을 수 있습니다.
이는 톡 접착 불량이 아니므로 교환이 어렵습니다.
톡이 잘 떨어지는 경우, 케이스 뒷면이 단단한 소재에
부착하시는 것을 권장드립니다 :)
CHECKUP
Shipping Information - International shipping fee may vary depending on regulations of foreign countries.
Shipping Period - Please take into consideration that some products may take additional time for delivery and processing.
- Important: Your order is shipped once your payment has been cleared.
- Average International shipping time is up to 7-15 days (Based on Korea business days).
Precautions of Return - Requesting cancellation is only available when your order is in preparing status.
- Change of mind exchange and Return is not available for international shipping items.
Exchange / Return policy for defective and wrongly shipped items - Please contact our Customer service center within 1~3 days after receiving your package and send us return tracking number in 7 business days.
- While making an inquiry to our Customer Service Center include the following information to hasten the process:
Please provide your name and order number
Missing Items - If any of your item(s) is missing in your parcel, please contact our CS team within 3 days from you receive the box. When contacting us, please send us the pictures described below.
(Picture of the box, Picture of all items you received, Order list, pictures of each barcode of the item)
- If confirmed of missing, we will send you the product right away, however, some products may go out-of-stock.
Return Address onemorebag 2F (2nd Floor), 6-1, Pirundae-ro, Jongno-gu, Seoul, Republic of Korea
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