* 울 소재 특성상 잡사 등이 있을 수 있으며, 마찰에 의한 보풀이나 약간의 이염이 있을 수 있습니다.
* 라인스톤을 붙이는 과정에서 미세한 본드 자국이 발생할 수 있으며, 이는 불량에 해당되지 않습니다.
* 열과 물에 약하기 때문에 스팀 또는 세탁을 권장 드리지 않습니다.
* 상세페이지의 이미지는 모니터, 핸드폰에 따라 색상의 차이가 있을 수 있으며
실제 제품과도 차이가 있을 수 있습니다.
* 장갑의 경우 사용 여부 확인이 어려워 단순 변심으로 인한 교환/반품이 불가합니다.
CHECKUP
Shipping Information - International shipping fee may vary depending on regulations of foreign countries.
Shipping Period - Please take into consideration that some products may take additional time for delivery and processing.
- Important: Your order is shipped once your payment has been cleared.
- Average International shipping time is up to 7-15 days (Based on Korea business days).
Precautions of Return - Requesting cancellation is only available when your order is in preparing status.
- Change of mind exchange and Return is not available for international shipping items.
Exchange / Return policy for defective and wrongly shipped items - Please contact our Customer service center within 1~3 days after receiving your package and send us return tracking number in 7 business days.
- While making an inquiry to our Customer Service Center include the following information to hasten the process:
Please provide your name and order number
Missing Items - If any of your item(s) is missing in your parcel, please contact our CS team within 3 days from you receive the box. When contacting us, please send us the pictures described below.
(Picture of the box, Picture of all items you received, Order list, pictures of each barcode of the item)
- If confirmed of missing, we will send you the product right away, however, some products may go out-of-stock.
Return Address onemorebag 2F (2nd Floor), 6-1, Pirundae-ro, Jongno-gu, Seoul, Republic of Korea