제품 제작 과정에서 다음과 같은 현상이 발생할 수 있으며, 이는 불량으로 취급되지 않습니다.
작업자가 손으로 컨트롤하여 마감되므로 고르지 않게 박음질 될 수 있으며, 원단이 씹히는 경우(1cm 이하)가 발생할 수 있습니다.
해당 원단의 높고 낮은 단차로 인해 양 끝 부분 마감이 반듯하게 마감되지 않습니다. 단차가 있는 원단이 기계에 들어가면서 발생하는 현상입니다.
4.5 x 145 (cm)
Polyester 100%
CHECKUP
Shipping Information - International shipping fee may vary depending on regulations of foreign countries.
Shipping Period - Please take into consideration that some products may take additional time for delivery and processing.
- Important: Your order is shipped once your payment has been cleared.
- Average International shipping time is up to 7-15 days (Based on Korea business days).
Precautions of Return - Requesting cancellation is only available when your order is in preparing status.
- Change of mind exchange and Return is not available for international shipping items.
Exchange / Return policy for defective and wrongly shipped items - Please contact our Customer service center within 1~3 days after receiving your package and send us return tracking number in 7 business days.
- While making an inquiry to our Customer Service Center include the following information to hasten the process:
Please provide your name and order number
Missing Items - If any of your item(s) is missing in your parcel, please contact our CS team within 3 days from you receive the box. When contacting us, please send us the pictures described below.
(Picture of the box, Picture of all items you received, Order list, pictures of each barcode of the item)
- If confirmed of missing, we will send you the product right away, however, some products may go out-of-stock.
Return Address onemorebag 2F (2nd Floor), 6-1, Pirundae-ro, Jongno-gu, Seoul, Republic of Korea